Do I need a user name?
Yes. It’s the name that will be displayed to all other FaceCall users when they see your account.You only need to create it when you register your account in the app.
Will other people in the FaceCall community be able to see my number?
Only when you invite others to become members of your FaceCall community. We ourselves do not share your personal information. We ask you for your phone number only when you register in the app so we know you’re a real person and can eliminate fake accounts and robocallers.
What if I discover that someone else is pretending to be me?
Please, contact our Help Center promptly. Our Team will conduct a research to locate the person and prevent any further attempts to imitate you.
Can I edit my username or delete my account?
You can edit your username in your Profile tab at any time. Since any account must have a username, you cannot simply delete it.If you ever decide you no longer wish to use the FaceCall app, you can delete your account in the Settings tab.
How do I make a voice call?
Open FaceCall and tap the Calls tab. Find the contact you want to make a voice call to and tap Voice Call.
How do I pay for voice calls?
Voice calls enables you to call your FaceCall contacts for free, whether they’re next door or even in another country, because voice calling in FaceCall uses your phone’s internet connection, not your plan’s mobile minutes. Data charges may apply.
How do I make a video call?
You can make a video call to any of your FaceCall contacts.Open FaceCall and tap the Calls tab. Find the contact you want to place a video call to and tap Video Call.
How do I switch from a video call to a voice call?
While on the video call, tap Video Off. It will notify the person you’re calling that you want to change to a voice call.The other party can continue to display the video or switch to audio call, too. When the other person turns Video Call off, the entire call will be switched to audio only. […]
How do I switch from a voice call to a video call?
While you’re on a voice call, tap Video, which will notify the person you’re calling that you want to change the type of call. Once the contact turns Video Call on, too, the call will be switched to a video call.
How secure is FaceCall?
Privacy and security are in our DNA, which is why FaceCall is protected by end-to-end encryption. So your messages, photos, videos, voice messages, documents, status updates and calls are protected by state-of-the-art security.